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Payment / Alternative payment methods / Mexico / Wallet Oxxo

H2H#

POST https://payments.apipro.io/v2/payment

ApiPro provides two options for processing Classic OXXO Voucher payments: a server-to-server (H2H) integration and a hosted payment page (HPP). This documentation describes the Host-to-Host (H2H) integration.

When creating a payment, you must set method = wallet_oxxo and use the MXN currency.
For this payment method, the customer is only required to provide their First Name and Last Name. No local identification documents (CURP/RFC) are required. If the provider requires an email address to generate the payment voucher, ApiPro automatically supplies a technical email address on the backend.

Payment Flow#

For the H2H integration, ApiPro returns the raw voucher information instead of a hosted payment page. The response contains the information required to display the voucher in the merchant's own user interface, including:

  • the barcode URL;

  • the voucher reference number.

The merchant is responsible for rendering these details to the customer.
The customer then saves the voucher (or its barcode), visits any participating OXXO store, presents the barcode to the cashier, and completes the payment using cash.
The amount is encoded in the voucher. However, the cashier may technically accept a different amount during payment. Therefore, the final settled amount may differ from the amount originally requested.
After the cashier completes the payment, the OXXO payment network notifies the provider. ApiPro validates the received payment information and sends a callback to the merchant containing the final transaction status and the actual received amount.
Transaction finalization typically takes from several hours to several days, depending on when the customer completes the payment and on synchronization between the OXXO payment network and the provider.

After a successful request, you should first inspect the error_code field. If it is not 0, the transaction has failed. If there are no errors, the status field will be set to created. You must then inspect the challenge object to determine the next step.

  • Each voucher is single-use and cannot be paid more than once.

  • Voucher validity is typically between 1 and 7 days, depending on provider configuration.

  • If a payment is received after the voucher has technically expired but before the payment network completes synchronization, ApiPro updates the transaction to Success upon receiving the provider confirmation.

  • If the received amount differs from the requested amount, ApiPro reports the transaction as Success and includes the actual settled amount in the callback. The merchant should reconcile the customer's balance using the received amount.

Headers#

Header Value
Content-Type application/json
Authorization {{authorization}}
Digest {{digest}}
Host {{host}}
Date {{date}}

See Authentication & Signature for how to build the signed headers.

Request body#

Annotations in the example are the field requirements: required, optional or conditional. Comments are stripped automatically by the Postman collection before signing; remove them in your own requests.

{
    "method": "wallet_oxxo", // required, snake_case / lower case only: "wallet_oxxo" (not "WALLET_OXXO" or "WalletOxxo")
    "reference": "OXXOMexicoH2HTest(1)", // required, unique
    "currency": "MXN", // required
    "amount": 1, // required
    "description": "My order payin", // optional
    "customer": { // required
        "identifier": "1111-1111-2211-2211", // required, any unique value from the merchant's system may be used
        "email": "juancarlos@hotmail.com", // required
        "phone": "+5491123456789", // required
        "first_name": "Juan", // required
        "last_name": "Garcia Rodriguez", // required
        "middle_name": "Carlos", // optional
        "country": "MX", // required
        "state_code": "B", // optional
        "city": "Buenos Aires", // optional
        "address": "Calle Emilio Mitre 3256", // optional
        "zip_code": "C1407", // optional
        "itn": "12345678910", // optional, RFC (Registro Federal de Contribuyentes) / CURP (Clave Única de Registro de Población)
        "birthday": "2006-01-02", // optional
        "ip": "192.168.0.1", // optional
        "gender": "male" // optional
    },
    "lang": "es", // optiona
    "redirect_url": "https://merchant.shop.com/", // optional
    "cancel_url": "https://merchant.shop.com/cancel", // optional
    "error_url": "https://merchant.shop.com/error", // optional
    "callback_url": "https://merchant.shop.com/callback/success", // optional"
    "extra": { // optional, any field which may be needed for transaction routing and integration
        "meta": {
            "key": "value"
        }
    }
}

Fields#

Field Type Requirement / note
method string required, snake_case / lower case only: "wallet_oxxo" (not "WALLET_OXXO" or "WalletOxxo")
reference string required, unique
currency string required
amount integer required
description string optional
customer object required
customer.identifier string required, any unique value from the merchant's system may be used
customer.email string required
customer.phone string required
customer.first_name string required
customer.last_name string required
customer.middle_name string optional
customer.country string required
customer.state_code string optional
customer.city string optional
customer.address string optional
customer.zip_code string optional
customer.itn string optional, RFC (Registro Federal de Contribuyentes) / CURP (Clave Única de Registro de Población)
customer.birthday string optional
customer.ip string optional
customer.gender string optional
lang string optiona
redirect_url string optional
cancel_url string optional
error_url string optional
callback_url string optional"
extra object optional, any field which may be needed for transaction routing and integration
extra.meta object
extra.meta.key string

Responses#

Response Examples

Merchant not found 
{
  "error_code": 35,
  "error_reason": "Merchant not found",
  "description": "The requested resource is undefined",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:01:00.00Z"
}
Required fields are missing: method or widget.method, reference 
{
  "error_code": 31,
  "error_reason": "Required fields are missing: method or widget.method, reference",
  "timestamp": "2025-10-26T14:03:00.00Z"
}
Using 'method' and 'widget.method' at the same time. 
{
  "error_code": 30,
  "error_reason": "Invalid params",
  "description": "Widget and method cannot be used together",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:04:00.00Z"
}
Card can only be used with specific methods. Check documentation 
{
  "error_code": 30,
  "error_reason": "Invalid params",
  "description": "Card can only be used with specific methods. Check documentation",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:05:00.00Z"
}
Customer is blocked 
{
  "error_code": 451,
  "error_reason": "General risk decline",
  "description": "Customer is blocked",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:06:00.00Z"
}
Customer is blocked for all merchant projects 
{
  "error_code": 451,
  "error_reason": "General risk decline",
  "description": "Customer is blocked for all merchant projects",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:02.00Z"
}
Customer is blocked for the specified project 
{
  "error_code": 451,
  "error_reason": "General risk decline",
  "description": "Customer is blocked for the specified project",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:04.00Z"
}
Customer is blocked system-wide 
{
  "error_code": 451,
  "error_reason": "General risk decline",
  "description": "Customer is blocked system-wide",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:06.00Z"
}
Customer is globally locked 
{
  "error_code": 451,
  "error_reason": "General risk decline",
  "description": "Customer is globally locked",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:08.00Z"
}
Timeout while requesting routing 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Routing request timeout",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:01.00Z"
}
Payment transaction timeout after some time 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Payment transaction timeout after 30 seconds",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:03.00Z"
}
Unknown routing error 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Unknown routing error",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:02.00Z"
}
Payment transaction was cancelled 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Payment transaction was cancelled",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:04.00Z"
}
Internal error: Data is empty 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Internal error: Value cannot be null. (Parameter 'data')",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:05.00Z"
}
Endpoint type wasn't found 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Internal error: Endpoint type cannot be null or empty (Parameter 'endpointType')",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:06.00Z"
}
Mid configuration error 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Internal error: Mid [Mid ID] no longer exists in configuration",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:07.00Z"
}
Routing service error: Converting data error 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Routing service error: The JSON value could not be converted to System.Guid.",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:08.00Z"
}
Routing service error 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Routing service error",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:08.00Z"
}
Broker transport failure 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Internal error: Broker transport failure",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:09.00Z"
}
Internal error 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "Internal error",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:09.00Z"
}
An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "description": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:08:10.00Z"
}
An unexpected error occurred while processing the request 
{
  "error_code": 200,
  "error_reason": "Transaction processing error",
  "description": "An unexpected error occurred while processing the request",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:09:00.00Z"
}
Invalid method challenge configuration. Settings not found. 
{
  "error_code": 121,
  "error_reason": "Invalid method challenge configuration. Please reconfigure method challenge type settings",
  "description": "Invalid method challenge configuration. Settings not found.",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:10:00.00Z"
}
Route is invalid (Incorrect method, mid settings) 
{
  "error_code": 121,
  "error_reason": "Route is invalid",
  "description": "There is more than one challenge setting for a method. Please reconfigure method challenge type settings.",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:11:00.00Z"
}
Getting currency rate info error. 
{
  "error_code": 200,
  "error_reason": "While getting currency rate, error happend",
  "description": "An internal error occurred while processing currency information",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:12:00.00Z"
}
Error processing currency information. 
{
  "error_code": 200,
  "error_reason": "Error with payment configurations",
  "description": "An internal error occurred while processing currency information",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:13:00.00Z"
}
Error with wallet 
{
  "error_code": 200,
  "error_reason": "Error with wallet",
  "description": "An internal error occurred while processing currency information",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:14:00.00Z"
}
Failed to register transaction 
{
  "error_code": 200,
  "error_reason": "Failed to register transaction",
  "description": "An internal error occurred while processing currency information",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:15:00.00Z"
}
Failed saving card info 
{
  "error_code": 200,
  "error_reason": "Transaction processing error",
  "description": "Failed to save card information",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:16:00.00Z"
}
Transaction processing error 
{
  "error_code": 200,
  "error_reason": "Transaction processing error",
  "description": "Failed to register the transaction",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:17:00.00Z"
}
Mid doesn't support challenge type for method (mid or method settings problem) 
{
  "error_code": 121,
  "error_reason": "Route is invalid",
  "description": "Mid does not support challenge type [challengeType] for method [method]",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:18:00.00Z"
}
Mid is disabled 
{
  "error_code": 121,
  "error_reason": "Route is invalid",
  "description": "Mid is disabled",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:19:00.00Z"
}
Bank doesn't support currency 
{
  "error_code": 1051,
  "error_reason": "Bank doesn't support currency",
  "description": "Blocked routing for transaction: Invalid currency",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:20:00.00Z"
}
Bank doesn't support payment method 
{
  "error_code": 1054,
  "error_reason": "Bank doesn't support payment method",
  "description": "Blocked routing for transaction: Invalid method: [method]",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:21:00.00Z"
}
Bank does not support transaction: Invalid payment type 
{
  "error_code": 1050,
  "error_reason": "Bank does not support transaction",
  "description": "Blocked routing for transaction: Invalid payment type",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:22:00.00Z"
}
Mid request timeout 
{
  "error_code": 200,
  "error_reason": "Mid request timeout",
  "request_id": null,
  "reference": "YOUR_REFERENCE",
  "timestamp": "2025-10-26T14:24:00.00Z"
}
Communication error 
{
  "error_code": 200,
  "error_reason": "Communication error",
  "request_id": "[UUID_ТРАНЗАКЦІЇ]",
  "reference": "YOUR_REFERENCE",
  "timestamp": "2025-10-26T14:25:00.00Z"
}
Forbidden 
{
  "error_code": 5,
  "error_reason": "Forbidden",
  "timestamp": "2025-10-26T14:33:00.00Z"
}
Some unexpected message 
{
  "error_code": 5,
  "error_reason": "[Some unexpected message]",
  "timestamp": "2025-10-26T14:33:00.00Z"
}
Failed to register card transaction 
{
  "error_code": 200,
  "error_reason": "Failed to register card transaction",
  "request_id": null,
  "reference": "YOUR_REFERENCE",
  "timestamp": "2025-10-26T14:34:00.00Z"
}
Failed to register cascade transaction 
{
  "error_code": 200,
  "error_reason": "Failed to register cascade transaction",
  "request_id": null,
  "reference": "YOUR_REFERENCE",
  "timestamp": "2025-10-26T14:35:00.00Z"
}
Endpoint type cannot be null or empty 
{
  "error_code": 200,
  "error_reason": "Endpoint type cannot be null or empty",
  "request_id": null,
  "reference": "YOUR_REFERENCE",
  "timestamp": "2025-10-26T14:36:00.00Z"
}
Data is empty 
{
  "error_code": 200,
  "error_reason": "Value cannot be null. (Parameter 'data')",
  "request_id": null,
  "reference": "YOUR_REFERENCE",
  "timestamp": "2025-10-26T14:36:00.00Z"
}
An unexpected internal error occured 
{
  "error_code": 200,
  "error_reason": "Transaction processing error",
  "description": "An unexpected internal error occurred",
  "request_id": "YOUR_REFERENCE",
  "status": "error",
  "timestamp": "2025-10-26T14:38:00.00Z"
}
Handler returned null response 
{
  "error_code": 210,
  "error_reason": "Handler returned null response",
  "description": "Handler returned null response",
  "request_id": "your_transaction_reference",
  "status": "error",
  "timestamp": "2025-10-26T12:02:00.000Z"
}
Rate limit exceeded 
{
  "error_code": 210,
  "error_reason": "Rate limit exceeded",
  "description": "Rate limit exceeded",
  "request_id": "your_transaction_reference",
  "status": "error",
  "timestamp": "2025-10-26T12:01:00.000Z"
}
Access denied: Invalid or missing access token 
{
  "error_code": 210,
  "error_reason": "Access denied: Invalid or missing access token",
  "description": "Access denied: Invalid or missing access token",
  "request_id": "your_transaction_reference",
  "status": "error",
  "timestamp": "2025-10-26T12:00:00.000Z"
}
Request cannot be null 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Request cannot be null"
}
Flow cache limit exceeded 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Flow cache limit exceeded"
}
Flow configuration not found for project: {projectId} 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Flow configuration not found for project: {projectId}"
}
Invalid flow configuration 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Invalid flow configuration"
}
Flow execution failed 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Flow execution failed"
}
Circular reference detected at node: {NodeIdentifier} 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Circular reference detected at node: {NodeIdentifier}"
}
Node not found: {NodeIdentifier} 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Node not found: {NodeIdentifier}"
}
Flow execution limit exceeded 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Flow execution limit exceeded"
}
Flow ended without result 
{
  "error_code": 121,
  "error_reason": "An issue has been detected in the routing settings. For instance, it could be due to a disabled project or bank",
  "request_id": "[YOUR_REFERENCE]",
  "reference": "",
  "status": "error",
  "timestamp": "2025-10-04T12:56:41.94Z",
  "description": "Flow ended without result"
}
Succesful transaction 
{
  "type": "payment",
  "method": "wallet_oxxo",
  "mode": "initial",
  "currency": "MXN",
  "amount": "1",
  "challenge": {
    "challenge_type": "redirect",
    "challenge_redirect": {
      "url": "https://chekout.sdfgasdf.online/payment/b4a4ab57-0334-4e47-8471-fe2ae552f5fe"
    }
  },
  "timestamp": "2025-10-04T12:50:29.2408787Z",
  "identifier": "OX003043553",
  "reference": "OXXOMexicoH2HTest(1)",
  "request_id": "b4a4ab57-0334-4e47-8471-fe2ae552f5fe",
  "status": "pending",
  "error_code": 0,
  "error_reason": ""
}
Duplicated reference 
{
  "error_code": 108,
  "error_reason": "Duplicated reference",
  "request_id": "3829f5bd-6dcb-41f9-a4ba-3ff8b65a3cfc",
  "reference": "",
  "timestamp": "2025-11-10T08:47:22.81Z"
}
Missing Authorization header 
{
  "error_code": 31,
  "error_reason": "Missing Authorization header",
  "timestamp": "2025-10-26T16:01:00.00Z"
}
Invalid Authorization header format 
{
  "error_code": 31,
  "error_reason": "Invalid authorization header format",
  "timestamp": "2025-10-26T16:03:00.00Z"
}
Invalid signature format 
{
  "error_code": 31,
  "error_reason": "Invalid signature format",
  "timestamp": "2025-10-26T16:03:00.00Z"
}
Unsupported algorithm 
{
  "error_code": 31,
  "error_reason": "Unsupported algorithm",
  "timestamp": "2025-10-26T16:04:00.00Z"
}
Invalid API key 
{
  "error_code": 31,
  "error_reason": "Invalid API key",
  "timestamp": "2025-10-26T16:05:00.00Z"
}
Missing Date header 
{
  "error_code": 31,
  "error_reason": "Missing Date header",
  "timestamp": "2025-10-26T16:06:00.00Z"
}
Invalid date format 
{
  "error_code": 31,
  "error_reason": "Invalid date format",
  "timestamp": "2025-10-26T16:07:00.00Z"
}
Date is outdated or invalid 
{
  "error_code": 31,
  "error_reason": "Date is outdated or invalid",
  "timestamp": "2025-10-26T16:08:00.00Z"
}
Missing Digest header 
{
  "error_code": 31,
  "error_reason": "Missing Digest header",
  "timestamp": "2025-10-26T16:09:00.00Z"
}
Invalid digest 
{
  "error_code": 31,
  "error_reason": "Invalid digest",
  "timestamp": "2025-10-26T16:10:00.00Z"
}
Request timestamp has already been used 
{
  "error_code": 31,
  "error_reason": "Request timestamp has already been used",
  "timestamp": "2025-10-26T16:11:00.00Z"
}
Invalid headers specification 
{
  "error_code": 31,
  "error_reason": "Invalid headers specification",
  "timestamp": "2025-10-26T16:12:00.00Z"
}
Invalid signature 
{
  "error_code": 31,
  "error_reason": "Invalid signature",
  "timestamp": "2025-10-26T16:13:00.00Z"
}
Processing error: 
{
  "error_code": 210,
  "error_reason": "Processing error:",
  "description": "Processing error:",
  "request_id": "your_transaction_reference",
  "status": "error",
  "timestamp": "2025-10-26T12:03:00.000Z"
}
Missing required authentication headers 
{
  "error_code": 31,
  "error_reason": "Missing required authentication headers",
  "timestamp": "2025-10-26T14:04:00.00Z"
}

Callback Notifications

The system sends an HTTP callback to the callback_url of your request when a transaction reaches a final state. Always verify the callback signature; see Callback Verification.

Callback Payload

Callback request 
{
  "identifier": "PM0000000CSHMEX1",
  "creation_date": "2025-11-15T09:13:10.330Z",
  "request_id": "b2c3d4e5-f6a7-b8c9-0123-d4e5f6a7b8c9",
  "reference": "ref-ox-mx-h2h-4800334455",
  "method": "wallet_oxxo",
  "type": "payment",
  "mode": "initial",
  "status": "success",
  "status_date": "2025-11-15T09:15:40.920Z",
  "amount": "800.00",
  "currency": "MXN",
  "billing_amount": "800.00",
  "billing_currency": "MXN",
  "fee_amount": "15.00",
  "fee_currency": "MXN",
  "customer": {
    "identifier": "cust_mx_667788",
    "email": "sofia.garcia@example.com",
    "phone": "+528187654321",
    "first_name": "Sofia",
    "last_name": "Garcia",
    "country": "MX"
  },
  "error_code": 0,
  "error_reason": null,
  "timestamp": "2025-11-15T09:15:41.000Z",
  "meta": {
    "key": "value"
  }
}